- Paying time at "Sana" hostel – 12 am, check-in time is around the clock, departure time is until 12 am.
- In case of settling after 12 pm, the fee is charging for half a day.
- The priority right to accommodation in the "Sana" hostel is obtained by persons with confirmed reservation of the room, other guests are served on a first-come-first-served basis if there are available rooms.
- We provide the key from the room after verification of person’s ID document, the completion of the registration card and payment for accommodation.
- The administrator has the right to refuse to stay with guests who do not have an identity document with them who are in a state of strong intoxication, in the absence of payment for the number in full, and in case of refusal to comply with the rules of residence.
- When leaving the hotel, the keys are handed over to the administrator.
- From 23:00 to 8:00, please observe the silence. In the rooms at this time it is forbidden to turn on the TV at high volume and avoid loud talk and laughter.
- Smoking is prohibited in the hotel. You can smoke only in strictly designated places on the territory of the hotel. Penalty for smoking - 500,00 UAH.
- For damage to property or loss of the key from the number, a fine of 3 times the amount of the actual damage caused is charged.
- For gross violations of rules and public order (including repeated smoking in all areas of the hotel), the administrator has the right to evict the guilty immediately, without refund.
- Check-in with pets is prohibited.
- If there are free seats in the economy class rooms, the administration has the right to accommodate guests of the same sex.
Room reservation is free.